Question 1

Do I need an appointment or can I walk in?

Accepted Answer

Walk-ins are welcome for quick services like threading and blow dry, but we strongly recommend booking for facials, colour, and any bridal service. Weekends fill up several days in advance.

Question 2

How do I book?

Accepted Answer

Tap any WhatsApp or Book button on this website. Your chosen service is already written into the message — just send it and our front desk will confirm your slot and timing.

Question 3

Is a deposit required?

Accepted Answer

No deposit for regular services. Bridal bookings require a 30% advance to block the date, adjusted against your final bill.

Question 4

What is your cancellation policy?

Accepted Answer

Please inform us at least 6 hours before your appointment. Bridal advances are transferable to another date once, if rescheduled 15 days before the event.

Question 5

Do you offer bridal trials?

Accepted Answer

Yes. We recommend a trial 2–4 weeks before the wedding so we can finalise your look, test the products on your skin, and plan the timing.

Question 6

Do you provide home service?

Accepted Answer

Yes, for bridal and family makeup within the city, with at least 7 days' notice. A travel charge applies.

Question 7

Which payment methods do you accept?

Accepted Answer

Cash, debit and credit cards, Easypaisa, JazzCash and bank transfer.

Question 8

Is the salon ladies-only?

Accepted Answer

Yes, the main floor is strictly ladies-only with a private entrance. Groom grooming is handled in a separate room by appointment.

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